Terms of Service

Xacently (“Xacently,” “we,” “us”) operates a managed talent marketplace that connects independent professionals in Africa and the Caribbean (“Talent”) with businesses in Canada, the United States, the United Kingdom, the European Union, and the Gulf (“Clients”). These Terms govern your access to and use of the Xacently website, applications, and services (together, the “Platform”). By creating an account you agree to these Terms.

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate information at signup and during onboarding, to keep your credentials confidential, and to notify us right away of unauthorized account use. Talent accounts are available only to residents of the markets we serve; Client accounts are available only to businesses in the markets we serve.

Talent must complete our vetting process, including skills assessments and a recorded video introduction, before appearing on Client shortlists. Assessment results, profile content, and Fit Scores are shared with prospective Clients as part of the matching process. We may approve, reject, or revoke vetted status at our discretion, with reasons provided where practicable.

Engagements are agreements between a Client and a Talent recorded on the Platform, covering scope, amount, and start date. Both parties confirm an engagement in-app; this confirmation is timestamped and constitutes acceptance of the engagement record. Talent act as independent contractors. Nothing on the Platform creates an employment, agency, or joint-venture relationship between Talent and Xacently or between Talent and a Client.

Clients pay the agreed engagement amount through the Platform. Xacently deducts a service fee from that amount before payout to Talent, at tiered rates that are disclosed in full and shown to both parties before an engagement is confirmed. Payouts are released after an engagement is marked complete. All amounts are in US dollars unless stated otherwise. Taxes are the responsibility of the party that incurs them.

You agree not to misrepresent your identity, skills, or company; circumvent the Platform to avoid fees on relationships originated through it; share another person's confidential information; upload unlawful or infringing content; or interfere with the operation or security of the Platform.

You retain ownership of content you upload (CVs, video introductions, project descriptions) and grant Xacently a license to host, process, and display it for the purpose of operating the Platform. Work product ownership for an engagement is a matter between Client and Talent and should be addressed in the engagement scope.

You may close your account at any time. We may suspend or terminate accounts that breach these Terms, with notice where practicable. Engagements in flight at termination are handled per their recorded terms and our payment obligations.

The Platform is provided “as is.” While we vet Talent and verify Clients, we do not guarantee outcomes of any engagement. To the maximum extent permitted by law, Xacently's aggregate liability arising out of these Terms is limited to the fees we received in connection with the engagement giving rise to the claim.

We may update these Terms; material changes will be notified by email or in-app at least 14 days before they take effect. Questions: hello@xacently.com.